About Us

Quarton Management Consultants is a provider of management consultancy and corporate training based in Singapore. We help our client organizations increase their customer experience, effectiveness and efficiency by reducing their operating costs, developing and equipping their employees, promoting teamwork and creating a culture that embraces change through a total and holistic process.

Quarton Management Consultants has helped clients in a broad range of industries including retail apparel and fashion, FMCG, hospitality, supply chain, manufacturing and electronics. We have consulted with many companies mapping out and helping in the implementation of their learning and development journey, built right mindsets and attitudes, equipped them with management improvement tools and advance leadership skills, and coaching and mentoring their employees in essential customer service skills, analytical and problem-solving techniques including Lean and Six Sigma.

We recognize that every business is unique and will work with you to find the “best practice” that fits your organization. We are committed to stay with clients throughout their journey building strong and lasting relationships. Our consultants collectively bring more than 100 years of professional industry practice and coaching experience in their areas of specialization.

Robert Chew is the Principal Consultant and Trainer at Quarton Management Consultants based in Singapore.

Obsessed with helping organizations create outstanding service culture and achieve business excellence, he has been providing coaching and mentoring to management and across all levels of employee and functions for many years passionately imparting his domain knowledge, expertise and vast experience to help leaders and employees succeed.

Prior to consulting, he was Director, Performance Management for a top-tier US$3.6 billion global supply chain corporation. With more than thirty years professional industry and coaching experience, he has held several key management positions involving organizational transformation, motivational leadership, employee engagement, talent development and succession planning, business continuity, enterprise-wide learning and development, operations management, strategic quality planning and implementation, service excellence, managing for customer satisfaction, engineering, business process improvement, materials and procurement, risks management, employee health and safety with multinational corporations.

Facilitating perpetual planning for continual improvements at all fronts with particular emphasis on monitoring and evaluation across key performance dimensions, he has also delivered a White Paper on Changing the Operating Landscape and Meeting the Competition Head On. In his earlier career, he has also helped a US global service organization become the first in Singapore to be ISO and GDP (Good Distribution Practice) certified in support of the fast growing pharmaceutical, healthcare and medical devices industry. He was involved in the design and delivery of training for a Management Development Programme in collaboration with the NUS Business School and has personally coached MBA students from the S P Jain Centre of Management.

Robert is assisted by three other consultants with vast industry professional and coaching experience covering regional assignments.

OUR VISION

• To become the leading OE management consultancy in the region
• To facilitate progression and help customers achieve business excellence in their chosen markets

OUR MISSION

• To develop and motivate a talented well-trained team of professionals to serve our customers
• To keep abreast of developments in management best practices and improvement methodologies and provide customers with cutting edge winning formula

OUR QUALITY POLICY

We will conduct ourselves with the highest degree of professionalism through the delivery of high quality service at all times. We strive for customer satisfaction through customer focus and continual improvement.

OUR CORE VALUES

• Integrity
  We uphold highest ethical and moral standards in all our transactions and interactions. Your business interest and requirements will determine the focus of our services.

• Excellence
  We endeavour to deliver the highest level of products and services possible in our areas of focus so as to give you the best in our niche while simultaneously demonstrating character and integrity in our relationships with clients and partners.

• Professionalism
  We take pride in our expertise to foster total organization development for your business and you can count on us to fulfil our commitments.

Give us a call right now at +65 9672 8103 or drop us an email to contact@quartonmanagement.com.